Senior Technical Services Manager

Overview

In this role you lead Technical Services for a premier property portfolio, aligning M&E operations with client and occupier expectations. You manage a team to deliver safe, well-maintained estates while driving energy performance improvements. You’ll collaborate with cross-functional stakeholders to optimise budgets, contracts, and compliance. This is a key leadership position within a sustainable, high-impact real estate business.

Responsibilities

• Oversee M&E service contracts and building engineering operations on-site
• Lead the Technical Services Management team and coordinate with estate/events management, property management, surveyors and engineering support
• Coordinate with occupiers on operational and technical matters (permit to work, plant shutdowns)
• Ensure engineering resources meet service standards and that compliance actions are tracked and completed
• Manage training, development, remuneration, and welfare for engineering staff in line with policy
• Monitor performance of Technical Services Managers via SMART objectives and regular reviews
• Prepare, implement, monitor and control estate/building engineering budgets and asset replacement programmes
• Monitor and report utility consumption, analyse data and plan reductions
• Keep abreast of environmental/MEP developments and report on potential improvements
• Procure engineering and electronic security services in line with policy, and ensure systems are operational and properly maintained
• Brief senior stakeholders on technical matters and provide regular reporting; liaison with occupiers and management as required
• Attend regular meetings with occupiers to discuss technical, energy and environmental matters
• Ensure central reporting aligns with company policy and requirements

Key requirements

• Customer-focused attitude and flexible working style
• Excellent communication and presentation skills
• Strong leadership and motivational abilities
• Energy & Environmental knowledge with accreditations (NABERS UK, BREEAM)
• Engineering management and contractor management
• Ability to witness HVAC commissioning and validate design intent
• NEBOSH Health & Safety qualification
• Project management and tenant fit-out experience
• Strong customer orientation and commercial awareness
• Budget management and compliance focus

• Customer-centric mindset
• Effective communication
• Team leadership
• Engineering management
• Contractor management
• NABERS UK

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