Sales Account Executive

Overview

In this role you join Monzo as part of the founding Business Banking Sales team to support SMB customers with complex needs. You guide prospects through their buying journey, drive activation and onboarding, and coordinate with cross-functional teams to deliver a smooth, value-driven experience. You’ll develop deep product knowledge and manage a healthy pipeline to hit growth targets. This is a mission-driven opportunity to shape how small and medium businesses bank, at a fast-growing, customer-focused fintech.

Pay / Benefits

• 67,000 Total OTE
• 4 days a week in London with remote flexibility
• annual learning budget
• Macbooks provided
• home office setup support
• flexible working hours

Responsibilities

• Engage SMB prospects via discovery calls to understand their goals and challenges
• _drive the full sales cycle from prospecting to activation and revenue growth
• Demonstrate Monzo’s business banking offerings and help customers evaluate suitable solutions
• Maintain a clean, accurate pipeline with timely follow-ups and forecasting
• Guide customers through activation and onboarding to ensure full adoption
• Collaborate with Marketing, Product, Risk, and Customer Operations for a seamless journey
• Deliver outstanding service across phone, video, email, and digital channels
• Meet or exceed sales targets and share customer feedback for product improvements
• Adapt to changing environment and support onboarding of new capabilities

Key requirements

• Experience in Small Business sales, ideally selling financial services or business solutions
• Proven track record of meeting or exceeding sales quotas in a performance-driven environment
• Expert in managing a full sales cycle with structured outreach and cross-team coordination
• High emotional intelligence and ability to rapidly build relationships with diverse customers
• Strategic communicator with consultative selling skills and ability to uncover value
• Adaptable, resilient and comfortable with ambiguity and rapid change
• Clear written and verbal communication, able to simplify complex topics for customers
• Coachable and open to constructive feedback for continuous improvement
• Strong personal organization and pipeline management with good time prioritization
• Integrity and consumer duty awareness, regulatory compliance, data safeguarding

• emotional intelligence
• consultative selling
• adaptability
• clear communication
• relationship-building
• Salesforce

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