Internal Communications Manager

Overview

In this role, you will lead internal communications for SSE’s IT/OT function, translating complex technology topics into clear messages for a broad audience. You will plan campaigns, leadership messages, and events across digital and in-person channels, helping colleagues engage with digital, data, AI, cyber security, and transformation initiatives. By collaborating with leaders and project teams, you will ensure timely, audience-focused content and use feedback to continuously improve impact. This role offers the chance to shape how technology and change are understood and adopted across a large energy-focused organization.

Pay / Benefits

• flexible benefits
• private healthcare and gym discounts
• online GP and 24/7 counselling
• cycle to work scheme
• maternity and adoption pay, paternity leave
• tech and transport season-ticket loans

Responsibilities

• Create clear, engaging communications on technology topics including digital, data, AI, cyber security, and business change.
• Plan and deliver communication campaigns, leadership messages, and events across digital and face-to-face channels.
• Translate complex information into accessible content that supports adoption of new ways of working.
• Build trusted relationships with leaders and project teams, advising on messages, channels, and timing.
• Leverage feedback and performance data to improve communications and ensure timely delivery.
• Own projects and deliver high-quality work to agreed deadlines.

Key requirements

• Experience delivering IT, technology or digital communications and change communications, with exposure to transformation, data, AI, or cyber security.
• Excellent writing and verbal communication skills; ability to simplify technical content.
• Strong relationship-building skills; capable of collaborating with leaders and specialists at various levels.
• Good planning and organizational skills; able to manage multiple priorities and meet deadlines.
• Curious, inclusive, and adaptable mindset; uses feedback to continuously improve.

• excellent written and verbal communication
• relationship-building
• collaboration across levels
• IT/OT communications
• digital communications
• transformation

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