Head of Product Development & Innovation – North American Casualty

Company: Willis Towers Watson
Apply for the Head of Product Development & Innovation – North American Casualty
Location: London
Job Description:

Overview

In this role you will lead Product Development & Innovation for the North America Casualty team from London, shaping differentiated client solutions by combining broking, actuarial, and data analytics. You will drive product concepts through validation, insurer engagement, and launch while aligning with broking and analytics to improve placement outcomes. You will work cross-functionally to translate analytics into commercial propositions and pilot innovative capabilities with clients and carriers. This is a strategic, impact-driven opportunity to blend technical insight with market-facing execution.

Pay / Benefits

  • 25 days annual leave
  • private healthcare
  • life insurance
  • group income protection
  • defined contribution pension with 10% company match
  • hybrid working

Responsibilities

  • Identify market gaps and opportunities for new casualty products, facilities and risk solutions
  • Lead product development from concept to launch, including analytical validation and insurer engagement
  • Develop scalable propositions using exposure, claims and third-party data
  • Build business cases for new products and innovation initiatives
  • Champion pilot programmes and product testing with clients and carriers
  • Operate as a senior technical and commercial resource within the North American Casualty team
  • Support complex placements, client RFPs and new-business opportunities
  • Prepare data-led underwriting submissions with broking teams
  • Engage insurers to develop new capacity solutions and communicate analytical insights
  • Combine market intelligence, insurer appetite and analytics to identify placement opportunities
  • Provide technical, industry and subject-matter expertise where required
  • Apply actuarial pricing, loss trends, benchmarking, portfolio segmentation and casualty analysis
  • Translate technical analysis into commercial recommendations with broking and analytics teams
  • Identify opportunities to use data to improve risk selection and placement outcomes
  • Explore practical applications of AI, ML and emerging tech in casualty
  • Develop analytical tools and capabilities embedded in broking workflows
  • Understand clients’ businesses and risk management needs to tailor solutions
  • Act as a senior technical adviser where actuarial analytics can enhance propositions
  • Present complex analytical concepts clearly to clients, brokers and insurers
  • Build relationships with clients, markets and internal partners
  • Foster connectivity between Broking, Actuarial, Data & Analytics and Technology
  • Enhance analytical capability and adoption across the casualty broking team
  • Operate within the business’s policies and procedures

Key requirements

  • Qualified or credentialed actuary with significant P&C/general insurance experience
  • Strong casualty insurance knowledge, ideally including North American liability
  • Experience applying actuarial analysis to pricing, portfolio analysis, risk segmentation and benchmarking
  • Commercial and client-oriented, with ability to translate complex analysis into actionable insights
  • Strong understanding of insurance markets and the perspectives of clients, brokers and underwriters
  • Experience developing insurance products, facilities or data-led propositions
  • Comfortable working across broking, actuarial, analytics and technology teams
  • Strong communication, influencing and stakeholder management skills
  • AI, machine learning and/or data science experience advantageous
  • Proactive, innovative and collaborative approach
  • Degree-level education or comparable industry experience
  • Strong communication
  • Influencing and stakeholder management
  • Collaborative mindset
  • Actuarial pricing and analysis
  • Portfolio segmentation and benchmarking
  • Data analytics and data-led propositions

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Posted: October 17th, 2026