HR Operations Manager -Global – London – Hybrid – 90,000

Overview

In this role, you will lead the pay, reward and payroll operations to ensure accurate, efficient processes and continuous improvement. You’ll own the reward lifecycle and oversee the annual pay review, working with a third-party payroll provider and our HR/payroll systems to maximise capability. You will align payroll, reward and people data with Finance and other stakeholders, driving governance and data-driven decision making. This is a hands-on, strategic position that shapes how we reward and pay across the organisation within a regulated, professional environment.

Responsibilities

• Manage the relationship with the third-party payroll provider to deliver accurate, high-quality payroll
• Own end-to-end reward lifecycle from salary changes to annual pay reviews and other rewards processes
• Lead the annual pay review process, coordinating stakeholders and timelines
• Collaborate with Finance, HR and other stakeholders to align payroll, reward and people data
• Maximise Sage payroll system capabilities, improve automation, reporting, controls and efficiency
• Support global mobility processes and pay/reward considerations for internationally mobile employees
• Ensure governance, controls and compliance across payroll and reward processes
• Review and streamline HR operations processes to increase efficiency and automation
• Produce and analyse payroll, reward and people data to support decisions
• Provide SME guidance on pay, payroll and reward to HR and wider stakeholders
• Support wider HR projects requiring operational, systems, payroll or reward input
• Balance strategic oversight with hands-on execution

Key requirements

• Strong HR operations, payroll and reward experience in a complex organisation
• Proven experience managing or overseeing a third-party payroll provider
• Knowledge of annual pay review and reward cycles
• Experience with HR/payroll systems; Sage knowledge desirable
• Track record of improving processes, systems and operational efficiency
• Experience with global mobility or internationally mobile employees
• Strong analytical skills and attention to detail
• Ability to work with senior stakeholders across HR, Finance and business
• Excellent organisational and project management skills; able to manage multiple deadlines
• Pragmatic, solutions-focused approach and ability to get things done
• Desirable: experience in financial services, professional services or regulated environments

• stakeholder management
• analytical thinking
• attention to detail
• Sage payroll system
• payroll and reward systems
• data analysis and reporting

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