Senior Account Manager, Platform Demand – Comcast Advertising

Overview

In this role you drive strategic account management for a portfolio of key clients, ensuring revenue retention and value growth while guiding customer satisfaction. You will collaborate with cross-functional teams to manage billing, renewals, and ongoing relationships, leveraging data and NPS feedback to improve outcomes. You will mentor junior account managers and partner with sales to identify opportunities that expand revenue. This position offers impact within a global adtech environment and a mission to connect buyers and sellers across screens and channels.

Responsibilities

• Manage a portfolio of accounts and revenue base while driving value and retention
• Escalate and resolve customer issues in collaboration with service and support teams
• Cultivate client relationships to uncover strategic insights and expansion plans
• Partner with Sales to develop opportunities, review quotas, and forecast pipeline
• Identify new revenue opportunities and support customer success initiatives
• Contribute to quarterly business reviews (QBRs) and broader relationship management
• Exercise independent judgment on significant commercial decisions

Key requirements

• 5+ years in account management or client-facing roles
• Experience negotiating commercial deals and campaign terms with DSPs/SSPs/independents
• Proven ability to build/maintain relationships across key accounts
• Strong background in adtech, programmatic, or media sales
• Solid understanding of the programmatic ecosystem (DSPs, SSPs, exchanges)
• Experience working with DSPs and managing those relationships
• Comfortable with sales collaboration on pipeline forecasting and targets
• Ability to spot and drive revenue growth within accounts

• Relationship management
• Strategic thinking
• Excellent communication
• Adtech
• Programmatic
• DSP/ SSP knowledge

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