North Cumbria Integrated Care NHS Foundation Trust
Deputy Service Manager
The closing date is 28 October 2026
The Critical Care, Anaesthetics and Theatres Collaborative have an exciting opportunity for a secondment role as a Band 7 Deputy Service Manager to support WCH theatres. The individual will provide a key operational role to support the senior team to drive service improvements and maintain safe and efficient care.
Main duties of the job
- Assist the General Manager and Service Manager with operational management.
- Hold delegated responsibility for key areas of service delivery, for example, operational and performance management in relation to constitutional standard waiting times and achieving financial balance.
- Actively support the achievement of objectives within both corporate and Collaborative agenda.
- Participate in any shift system which is associated with this role outside of normal working hours, in order to fulfil the requirements of the base service and also the wider Trust. These arrangements may vary from time to time depending upon Trust requirements in the best interests in service delivery.
- At times Portfolios will change depending upon Trust requirements in the best interests in service delivery
- The post holder may be expected to work across multiple sites
across the trust
- Provide operational management for the whole Trust if required
- Deputise for the Service Manager as designated
- Responsibility is held for the effective management of staff in HR issues, including recruitment, appraisal, grievance, disciplinary and sickness absence.
- Support delivery of the maintenance and successful achievement of local and national performance management targets.
- Ensure that ward/departments maintain the highest standards and performance requirements under corporate and clinical governance procedures.
- Support improvement / developments of service.
About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
- Being a clinically led organisation
- Quality and safety at the heart of our Trust
- A positive patient experience every time
- A great place to work
- Managing our money well
As an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Job responsibilities
Please note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Disclosure and Barring Service:
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from salary over a 4 month period or a one-off payment.
Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from salary over a 4 month period or a one-off payment.
NCIC can offer successful future employees the following benefits:
27-day holiday scheme rising to 33 after 10 years
NHS Discounts*
Salary Sacrifice schemes including lease cars and Cycle to Work*
Vivup is a free, confidential counselling and information service to assist with personal or work-related problems
*Subject to eligibility
North Cumbria Integrated Care NHS Foundation Trust
£49,387 to £56,515 a yearper annum pro rata
Person Specification
Skills and Aptitudes
- oExcellent analytical skills with ability to grasp detail.
- oExcellent communication, negotiation and presentation skills.
- oAbility to effectively resolve conflict.
- oInnovative and creative in producing future service developments.
- oAbility to deal with HR issues.
- oAbility to priorities work to meet deadlines.
- oAble to use initiative appropriately.
Knowledge and Experience
- Implementation of national policy.
- Staff management
- Managing a budget.
- Management of change
- Current NHS performance agenda
- Evidence based practice.
- Modernisation and change techniques
- Continuing Professional Development with portfolio.
- Acute / Community hospital experience
- Project Management
- Clinical Governance
Qualifications
- oDegree or equivalent.
- oManagement diploma or equivalent.
- oEssential IT skills (EITS) or equivalent.
Other Requirements
- Motivation.
- Proactive
- Confident
- Committed to quality improvement
- Team orientated.
- Able to travel between sites.
- Post holder may be expected to work across multiple sites
- Driving licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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