Technical Support Engineer — Card Printing & Personalization

HID Global Secure Issuance in Cardiff, UK, is seeking a Technical Support Engineer to diagnose and resolve hardware, software, and connectivity issues across a multi-brand portfolio of card personalization solutions.

You will manage support cases from intake to resolution, document findings, and collaborate with Engineering, Quality, and Product teams to improve product performance and customer satisfaction. Fluency in French is a plus.

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