AI SaaS Customer Success Manager – Public Sector (Hybrid)

Company: Recommend Recruitment Ltd.
Apply for the AI SaaS Customer Success Manager – Public Sector (Hybrid)
Location: London
Job Description:

Recommend Recruitment Ltd. is partnering with a London-based AI SaaS business to deliver customer success across government sectors. You will own end-to-end implementations, configure multi-module platforms, and train customers to maximise value from the NLP/ML driven platform.

Ideal candidates bring 5+ years in B2B SaaS customer delivery, strong PM skills, and proven ability to translate analytics into actionable guidance for senior stakeholders in local and central government.

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Posted: October 17th, 2026