Strategic Customer Success Specialist

Thomson Reuters is seeking a Customer Success Manager in the Greater London area on a 1-year fixed-term contract. The role focuses on ensuring clients realize value from subscriptions, building lasting relationships, and acting as a trusted advisor with data-driven insights to improve engagement and retention.

You will support trials, drive onboarding, monitor health metrics, and partner with Account Managers on renewals and growth while translating usage data into concrete value for clients.

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