Senior CRM & Loyalty Account Manager – Hybrid London

Direct Recruitment is seeking a Senior Account Manager to join a highly regarded creative agency in London. You will be part of the CRM & Loyalty team, managing a major retained account and collaborating with strategy, data, tech and production specialists.

The role covers customer strategy, journey development and multi-channel CRM campaigns, including personalised email, landing pages and 1:1 communications. 3 days per week in the London office.

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