Richmond
Full time
R116764
Are you passionate about building meaningful relationships and creating exceptional experiences for customers and event attendees?
Do you enjoy using data-driven insights, commercial awareness, and proactive outreach to deliver outstanding results in a fast-paced international environment?
About our Team
RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.
About the Role
As a Buyer Account Manager, you will play a key role in developing and delivering recruitment strategies that connect qualified buyers with world-class events. Working collaboratively across teams, you will use relationship‑building, data analysis, and business development techniques to grow and engage buyer communities while ensuring an exceptional customer experience throughout the event lifecycle.
Responsibilities
Develop and deliver detailed research and recruitment plans aligned to Buyer Programme recruitment strategies
Build and maintain strong relationships with buyers, event professionals, and industry partners through telephone, email, meetings, and events
Develop and implement comprehensive Buyer Strategy plans in collaboration with internal teams
Identify and establish key industry partnerships to support buyer recruitment and programme growth
Support Marketing, Project Delivery, and Content teams to deliver seamless client programmes
Manage administrative and event‑related activities including reimbursements, reporting, recruitment trackers, registrations, and system testing
Maintain accurate buyer databases and recruitment records using EventsAir and other systems
Produce weekly, monthly, and ad hoc management reports while using data‑driven approaches to identify, recruit, and qualify buyers
Requirements
Outstanding commercial awareness, confidence, drive, and initiative
Strong analytical, problem‑solving, and decision‑making skills
Excellent negotiating, interpersonal, and communication skills
Strong client and stakeholder management capabilities with a customer‑oriented approach
Experience achieving metrics, targets, and delivering results
Proactive approach to sourcing prospects and registrations
Excellent database, IT, Excel, Smartsheet, and data analysis skills
Knowledge and understanding of the Luxury Travel and Meetings, Events and Incentive Industry is beneficial
Work in a Way That Works for You
We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long‑term goals.
Working Pattern
Working flexible hours – flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
About the Business
RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data‑driven insights and digital solutions. RX is part of RELX, a global provider of information‑based analytics and decision tools for professional and business customers. For more information, visit http://www.rxglobal.com.
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.
USA Job Seekers
EEO Know Your Rights.
RELX is a global provider of information‑based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
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