Fieldguide is hiring a Product Support Representative to join our remote-first team. You will support customers, troubleshoot platform issues, and guide users through features to maximize ROI. This role requires 1–3 years in customer-facing technical support and a proactive, adaptable mindset.
You’ll collaborate across Engineering, Product and Design, contribute to knowledge base updates, and help drive adoption during onboarding. Working hours are 9am–6pm GMT.
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