Company: CDW group
Location: Manchester
Job Description:
CDW is expanding its Digital Customer team in the UK. We are seeking an analyst to respond to internal and customer support requests and to identify proactive improvements to prevent recurring issues, including onboarding activities for customer integrations.
You will serve as a bridge between customers and internal teams, monitor system activity, publish self-help guides, and support go-live with hyper-care for new integrations, while emphasising an AI-fluent approach to enable smarter support.
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Posted: October 17th, 2026