- Managing a varied caseload of personal injury claims from instruction through to settlement.
- Delivering robust, high-quality claims handling services and maintaining excellent client care throughout the lifecycle of each matter.
- Conducting liability and quantum investigations, including reviewing evidence, medical records and expert reports.
- Assessing the merits of claims and providing clear, commercially focused recommendations.
- Drafting legal documentation, correspondence and schedules of loss where appropriate.
- Negotiating settlements with insurers, solicitors and other third parties to achieve the best possible outcome for clients.
- Identifying litigation opportunities and assisting with the progression of litigated matters where required.
- Maintaining accurate case management records and ensuring compliance with internal procedures and regulatory requirements.
- Managing deadlines effectively within a fast-paced, high-volume environment.
- Working collaboratively with colleagues to support team objectives and deliver an efficient legal service.
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