Patient Services Switchboard Operator – Part-Time

Mid and South Essex NHS Foundation Trust is seeking a part-time Customer Services Operator to join our busy Southend site. You will handle a wide range of queries and urgent calls, working within a 4-week 365/24/7 rota across varied shifts.

You will provide courteous, accurate information, support patients and visitors, and maintain high standards of service while respecting confidentiality and data protection requirements.

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