Sales Support Specialist

The Opportunity

We are recruiting for an exciting opportunity for a Sales Support Specialist to join our market leading client. This is an excellent opportunity to join an established business supplying products across the UK and Europe.

Key Responsibilities

• Process customer orders accurately and manage the end-to-end order process.
• Handle B2B customer enquiries and resolve complaints via telephone and email.
• Coordinate stock availability, deliveries and logistics with internal teams.
• Maintain accurate customer records, monitor service performance and prepare reports.
• Work collaboratively with Sales, Operations and Logistics to deliver excellent customer service.

About You

• Experience in B2B customer service or sales support.
• Strong knowledge of order processing and international logistics.
• Excellent communication, organisational and problem-solving skills.
• Proficient in Microsoft Office and experienced with ERP systems.

Benefits

• 23 days’ annual leave plus bank holidays, increasing with service.
• An additional day off for your birthday.
• Pension contributions, wellness allowance, cashback healthcare scheme and Cycle to Work scheme (following probation).

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