Guest Experience Supervisor – Experiential Hospitality

Company: Draughts
Apply for the Guest Experience Supervisor – Experiential Hospitality
Location: London
Job Description:

Draughts in London is seeking a hands-on Supervisor to run front-of-house with presence, care and energy. You will guide the team during service, uphold our standards and ensure guests leave feeling something special.

You will support the General Manager by stepping up with confidence, keeping the venue ready, safe and buzzing. You will train new starters, monitor service quality, manage stock and labour, and handle guest issues with calm, clear communication.

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Posted: October 18th, 2026