Airport Store Operations Leader | People & Performance

WHSmith is seeking a Store Operations Manager to drive operational excellence, lead store teams and deliver a world-class customer experience across WHSmith Travel. You will oversee day-to-day store operations in collaboration with the Multi-Site Store Manager to execute the trading plan and support growth in passenger spend.

The role emphasises people leadership, performance coaching and a culture of continuous improvement, with focus on compliance, cost control, and delivering exceptional

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