We’re changing the way we do things, and putting industry leading innovation at the heart of how we operate; we need a stellar engineering team to make it happen. You’ll be joining one of the most iconic brands in the UK on its most exciting cycle yet.
We’re more integrated and product led in our tech teams than ever before: learning, changing, and adapting constantly, with millions of customers and colleagues benefiting from reliable, modern in-store technology every single day.
As a Software Engineering Manager within Store Payments & Infrastructure, you will lead teams running and evolving business-critical store systems, ensuring they are reliable in live trading environments.
You will work across multiple engineering teams and third-party partners to maximise delivery outcomes in a domain built on complex integrations with store hardware and external systems, improving how these platforms are designed, tested and operated at scale.
What you’ll do
Your key accountabilities will include:
- Being accountable for engineering excellence within your teams, from behaviours to operations, from technical direction to solution in production and from skills and growth to reputation, particularly in live trading environments where reliability is critical.
- Cultivating self-management and accountability throughout the team via leadership, clear sense of purpose and thoughtful talent management, ensuring teams can effectively own and operate business-critical store systems.
- Leading alignment with the overarching technical strategy and working with the wider Technology organisation to craft it, ensuring it is achievable within the constraints of the store estate and legacy platforms.
- Acting as a platform owner, applying product thinking to enable and empower store systems through improved reliability, scalability and developer productivity, while driving effective partner and vendor management.
- Collaborating with the wider engineering leadership team to think strategically, drive engineering performance, support the modernisation of systems and reduce technical debt whilst enabling safe, scalable change across the store estate.
Who you are
Your skills and experience will include:
- Kafka Event Streaming
- Redis, Dynatrace & Observability Tooling
Everyone’s welcome
We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
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