Technical Manager – Access control (Step-Up Opportunity)

The Wiggett Group is looking for an experienced Access Control or Security Systems Engineer ready to take the next step into a Technical Manager role.,

• Provide technical support and guidance to field-based engineers.
• Diagnose complex faults and support system testing and commissioning.
• Review engineer reports, photographs and completed works to ensure quality standards are met.
• Carry out site inspections, technical audits and quality checks where required.
• Monitor workmanship, remedial works and first-time fix rates.
• Support Contracts and Operations teams with technical queries and additional works.
• Liaise with suppliers and manufacturers to resolve technical issues.
• Mentor engineers and identify training and development needs.
• Ensure compliance with relevant legislation, British Standards, manufacturer requirements and health and safety procedures.
• Help improve technical processes, engineering performance and service delivery. This is an excellent opportunity for a Senior Engineer, Lead Engineer or experienced Security Systems Engineer looking to develop their management skills. Previous management experience is not essential; we are looking for someone with strong technical knowledge, leadership potential and a proactive approach., You should have practical experience with Access Control and associated Security Systems, including:
• Door entry, intercom and networked access control systems.
• Magnetic locks, electric strikes, readers, keypads and door release mechanisms.
• CCTV, intruder alarms and integrated security systems.
• Fault-finding, installation, servicing, maintenance and commissioning.
• Experience with multiple manufacturers and system platforms would be advantageous.

Requirements

• Proven experience as an Access Control Engineer, Senior Engineer, Lead Engineer or similar.
• Strong technical knowledge and fault-finding ability.
• Experience supporting colleagues or taking the lead on technical issues.
• Good communication, organisation and problem-solving skills.
• A commitment to quality, compliance and continuous improvement.
• Full UK driving licence.
• Relevant qualifications, social housing experience, knowledge of British Standards and experience mentoring engineers would be advantageous.

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