Store General Manager – Customer Experience & Growth

Company: DFS
Apply for the Store General Manager – Customer Experience & Growth
Location: Pontcanna
Job Description:

DFS is seeking a Branch General Manager in Cardiff to lead a high-performing team and own financial and operational performance. You’ll drive exceptional customer experiences, coach colleagues, and ensure safe, compliant store operations while delivering growth through strong leadership and effective communication.

Retail experience and a passion for service are essential. Join us to shape a welcoming, inclusive store culture, build community links, and maximise turnover with engaging leadership

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Posted: October 18th, 2026