Commercial Director – Rezcontrol

Overview

As Commercial Director for Rezcontrol, you own growth, revenue, and the customer experience for a hotel SaaS platform serving independent hotels, boutiques, and pubs with rooms in the UK. You will be the public face, lead new business, and shape the product and partnerships with support from the ClearCourse group. The role combines strategic pricing, pipeline leadership, and hands-on commercial execution to drive recurring revenue, retention, and market presence. You will work cross-functionally to align the roadmap with hotel operations and guest experience, leveraging AI where it adds value.

Pay / Benefits

• Competitive base salary with uncapped commission
• Hybrid and flexible working options
• Private medical cover
• Health cash plan
• Life assurance
• Cycle to work scheme

Responsibilities

• Own driving revenue, bookings, and retention; lead the new business pipeline and coach the commercial team
• Set pricing, packaging, and positioning; respond rapidly to competitive moves and attach ClearAccept payments to deals
• Be the public face of Rezcontrol at events, online, and with customers; build a strong reference base and manage partner networks
• Define product direction aligned with revenue goals; ensure the roadmap supports hotel operations and AI-enabled value creation
• Oversee end-to-end customer experience from sale through onboarding to renewal; shape an effective 24/7 support model and develop future leaders

Key requirements

• Track record of selling technology into hotels with credibility at owner, GM, and operations director level
• Strong commercial instinct; experience governance pricing and performance across growth and retention metrics
• Hotel PMS experience preferred; bookings engine, channel manager, revenue management, EPOS or payments experience welcomed
• Experience with new business in independent and small group hotel markets; not just managing an existing base
• Understanding of hotel operations and revenue drivers (front desk, OTA connectivity, occupancy, RevPAR)
• Experience owning a revenue target or P&L in a SaaS business
• Experience leading a small commercial team; hands-on leadership and travel willingness across the UK

• Passion for hotels and hospitality; credibility with operators
• Hands-on, operational leadership; comfortable with detail and senior presentations
• High ownership mentality; takes responsibility and drives outcomes
• Hotel PMS experience; booking engine, channel manager, revenue management
• Hospitality payments and EPOS experience; ability to attach payments to deals
• Experience with embedded payments and AI tools in commercial work

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