Senior MICE Sales Manager

Overview

As Senior MICE Sales Manager, you drive groups and events revenue for Andaz London Liverpool Street by growing key client relationships and leveraging market intelligence. You will lead negotiations, contracts, and client presentations while staying aligned with the hotel’s culture and sales strategy. The role combines field visits, offsite meetings, and network events to uncover opportunities and shape memorable experiences. You join a premium hotel team focused on service excellence and business growth.

Pay / Benefits

• 12 complimentary nights annually across Hyatt Hotels
• Discounted hotel stays for you and family/friends
• Free monthly massages
• Access to hotel gym
• Free meals on duty
• Uniform provided and laundered

Responsibilities

• Manage a portfolio of accounts to grow loyalty and repeat business
• Prospect, quote, negotiate, and contract for groups and events
• Leverage market intelligence and third-party inputs to identify new opportunities
• Conduct daily site visits, client meetings, and presentations
• Coordinate fam trips and networking events to build relationships
• Perform sales trips within the territory as per marketing plan
• Monitor market trends and competitor activity to feed the sales strategy
• Keep the hotel CRM/system updated regularly

Key requirements

• Experience in MICE, corporate, group sales or similar premium hotel sales role
• Proven track record in developing opportunities and achieving revenue targets
• Excellent communication, negotiation, and presentation skills
• Commercially minded, organized, and able to manage multiple deadlines
• Knowledge of MICE market, revenue principles, and hotel operations (desirable)
• Familiarity with CRM systems, sales reporting tools, and hotel management software (advantageous)

• strong relationship-building
• effective communication
• negotiation finesse
• CRM systems
• sales reporting tools
• hotel management software

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