Software Engineer – BYG

Overview

As a Software Engineer on the Customer Operations Platform, you will own end-to-end delivery of backend services that power operations, telemetry, and automation. You’ll work closely with Operations teams to translate real needs into scalable architectures and production-ready features. You’ll contribute to migrating monolith logic into decoupled services and experiment with AI-powered automation to improve efficiency. This role offers impactful work at pace, shaping how iwoca serves SMEs and speeds decisioning and funds flow.

Pay / Benefits

• Flexible working
• Medical insurance from Vitality
• Private GP for you and dependents
• 25 days’ holiday + birthday day off
• Equity incentive scheme
• 3% pension contributions

Responsibilities

• Own and deliver complex backend services used across teams (CRM, telephony, contact, task management)
• Understand business context and how ops processes should run; translate needs into technical solutions
• Perform scoping and prototyping to validate feasibility before roadmapping
• Handle complex coding and architectural problems with ambiguity and technical complexity
• Create clear technical documentation and actionable developer tickets
• Build relationships with stakeholders across Operations Strategy, Credit Analysts, Account Managers, and Collections teams
• Share new technologies and best practices within the team and company

Key requirements

• Experience developing and owning shared backend services used by multiple teams
• Familiarity with front-end technologies (React, TypeScript) and browser debugging
• Experience building and shaping distributed systems in complex business domains
• Ability to translate complex operational needs into technical architecture
• Strong capability using AI tools to automate routine tasks and assist research
• Bonus: Commercial experience with Python frameworks like Django
• Bonus: Experience with complex data architectures, including event-sourced data models

• collaboration with cross-functional teams
• strong communication and documentation
• growth mindset and knowledge sharing
• React
• TypeScript
• distributed systems

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