Overview
As a Senior Business Analyst, you will lead cross-functional analysis to define future-state processes, operating models, data requirements, and governance for strategic transformations. You’ll focus initially on the MDM Transformation and Lead-to-Cash Optimisation Programme, while building reusable analysis capabilities for future projects. You will partner with business and technology teams to translate needs into testable deliverables and ensure end-to-end traceability and practical designs. You join a global healthcare leader driving data-driven improvements in patient outcomes.
Responsibilities
- Plan and lead requirements gathering via workshops and interviews
- Capture, prioritise and validate business, process, data, functional and non-functional requirements
- Develop BRDs, user stories, acceptance criteria and process specs
- Maintain traceability from objectives to design, delivery, testing and acceptance
- Identify conflicting requirements and document decisions
- Document current-state processes and design future-state MDM and L2C processes
- Create process maps, business rules, RACI models and operating procedures
- Assess change impact across people, processes, data, technology and governance
- Translate requirements for architects and implementation partners
- Support solution option assessment, design reviews and UAT
- Prepare analysis for governance forums and contribute templates and lessons learned
Key requirements
- Demonstrable BA experience in complex transformation or enterprise change
- Strong requirements elicitation, process mapping, workshop facilitation and stakeholder management
- Experience translating business needs into structured, testable requirements and future-state designs
- Ability to analyse cross-functional processes, data flows, controls and system interactions
- Clear written and verbal communication with high documentation quality
- Stakeholder management
- Facilitation
- Attention to detail
- Requirements elicitation
- Process mapping
- Future-state design
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