Strategic Customer Success Leader for IT Services

Company: Capita
Apply for the Strategic Customer Success Leader for IT Services
Location: Northern Ireland
Job Description:

Capita AiTO in Belfast is seeking two commercially minded Customer Success Managers who can own strategic client relationships, influence delivery across Capita, grow the account and understand the technology environment to ensure customers realise maximum value from Capita AiTO services.

You’ll act as a trusted advisor, working with customers and internal teams to improve service performance, enable continuous improvement, manage risk and support long-term customer success.

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Posted: October 18th, 2026