Company: Wavenet
Location: Birmingham
Job Description:
Wavenet is seeking an experienced IT Support Engineer to deliver advanced remote and on-site technical support across Microsoft 365, Azure, Windows and macOS. You will act as the primary escalation point for Tier 1 engineers and drive incidents to resolution.
The role covers security, identity management, Intune, Autopilot, network troubleshooting, and collaboration with Tier 3 engineers. A strong customer-service mindset and documentation skills are essential.
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Posted: October 18th, 2026