Customer Success Manager: Build CX from Scratch in a Startup

STEM On Track is seeking a Customer Success Manager to own the full customer journey across the programme, technology platform, and live events. You will build processes, track performance, and turn feedback into improvements that boost retention and trust.

In this founding role you will shape the function from the ground up, collaborate with leadership and product, and travel across the UK to school visits and events while growing nationally and internationally.

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