Service Advisor: Customer Care & Aftercare Upsell

Lithia UK is seeking a Service Advisor in Lancashire to be the trusted link between customers and the workshop. You will guide customers through their service journey, promote health checks, and upsell service plans while maintaining high levels of customer care.

You will work in a fast-paced environment, collaborating with technicians and using dealership IT platforms to keep customers informed and satisfied. A proactive sales mindset and strong communication are essential.

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