Customer Journey Architect – Financial Services Transformation

Gazelle Global Consulting Limited is seeking a Customer Journey Manager to support a financial services transformation in Leeds. The role involves shaping end-to-end processes, defining practical, testable solutions across business operations, technology platforms and third-party systems.

The position is hybrid, with two days per week in the office, and a 6-month contract. You will analyse how multiple platforms interact, translate complex challenges into system requirements, and work across

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