Customer Success Team Lead: Coach & Deliver Excellence

Company: Sunbelt Rentals Careers
Apply for the Customer Success Team Lead: Coach & Deliver Excellence
Location: Warrington
Job Description:

Sunbelt Rentals in Warrington is seeking a Customer Success Team Leader to guide a frontline team in delivering a consistent customer experience from enquiry through delivery. The role is office-based with no hybrid arrangement, requiring hands-on leadership and a focus on performance metrics.

You will mentor staff, manage escalations with depots and logistics, and drive improvements using data, dashboards, and CRM tools to ensure service excellence across all touchpoints.

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Posted: October 18th, 2026