Employer NLPSS Employer type NHS Site ECC Town Enfield Salary £33,262 – £36,027 Per anumn inclusive of HCAS Salary period Yearly Closing 30/10/2026 23:59
Band 4 Employment Services Officer
We are a partnership of 10 north central London NHS trusts whose purpose is to deliver high quality and better value shared NHS corporate services at scale.
Launched on 1 December 2021 with transactional recruitment services, our experienced and knowledgeable team help staff across our network to access the information, systems and processes they need quickly and seamlessly, allowing staff to focus on the frontline and enabling the best use of NHS resources.
The NLPSS board is made up of executive-level representatives from each trust in the partnership who agree on an annual business plan which is executed by the managing director. Within this structure, individual services are accountable to the managing director, who reports to the board.
NLPSS is hosted by The Royal Free London NHS Foundation Trust, acting as the legal entity, contracting authority and main employer of staff.
Artificial intelligence (AI) is a set of technology that can perform various tasks that typically required human intelligence. Your application is your opportunity to demonstrate to us how you meet the requirements of the role.
We recognise that AI tools can support accessibility, equity and confidence for applicants. However, it’s important that examples and responses genuinely reflect your own experience and abilities, as these will be explored further during the selection process. AI must not be used to provide misleading or false information during any stage of the application journey.
NLPSS is committed to ensuring that its recruitment processes are carried out with integrity, transparency, and fairness for all applicants. To help maintain these standards, we ask candidates to provide accurate and truthful information throughout the recruitment process.
If incorrect or misleading information is identified, this may affect the progression of an application, any employment offer, or continued employment. As part of our due diligence, the company may verify the information provided by applicants and take appropriate act ion where necessary.
We do not charge applicants any fees at any stage of the recruitment process, including applications, interviews, sponsorship arrangements, pre-employment checks, or employment offers. All vacancies are advertised through TRAC/NHS Jobs and candidates are assessed solely on their skills, qualifications, experience, and suitability for the role. If you are asked to make a payment in connection with an NHS job opportunity, please treat this as suspicious and contact the organisation directly using the details published on our official career’s website.
North London Partners Shared Services (NLPSS) is leading the change, bringing together 10 Trusts to redefine user experience and innovative service delivery across London. Our vision is simple: “Excellent patient care through an outstanding employee experience.” And to achieve this, we need exceptional individuals like you, who are innovative, creative and caring.
We are currently looking for a passionate and dynamic ESR administrator to join our Employment Services team. You’ll be part of a team responsible for keeping our ESR system accurate and up to date for some of the largest NHS Trusts in London and have the autonomy to excel in your role with the support of our technology and recruitment centre of excellence.
What we’re looking for:
- Exceptional organisational skills
- Strong communication abilities
- A genuine passion for recruitment
- Excellent attention to detail
Your workplace will be the vibrant Enfield Civic Centre Site, where innovation and collaboration thrive.
Please note, this role is based at The Enfield Civic Centre Site, with at least 3 days to be worked in the office. For the duration of the training, the post holder is required to be in the office 5 days.
Main duties of the job
The post holder will provide a high quality, responsive, streamlined service to managers and employees within the trust which includes:
- Data Entry (Both numeric and non-numeric) into Oracle system
- Ensuring that Managers and Employees are provided an accurate and quality service.
- Ensuring that all administrative KPI’s are adhered to.
- Working within the policies and procedures, ensuring that audit requirements are met at all times and deadlines are strictly adhered to.
- Appropriate application of Data Protection rules.
The post holder will work alongside the ESR Support, NLPSS Hiring Team and Management advice team to support with daily tasks across the teams.
Working for our organisation
North London Partners Shared Services are hosted by Royal Free London NHS Foundation Trust. Staff members who join North London Partners Shared Services from another NHS organisation enjoy continuity of NHS employment.
We have shared values, grounded in respect for one another. We focus on providing cost effective, outcome focused services, streamlining processes and encouraging growth, with a culture of accountability where all ideas are welcomed. We take pride in our staff, providing learning and development opportunities so we can all be a part of our mission: better quality services, digitally enabled, designed around the user experience, freeing time to care.
- Be part of an exciting new future for one the leading NHS shared service centre in the country.
- Excellent career development and training opportunities.
- An opportunity to learn from industry-wide best practice organisations
Home – North London Partners Shared Services
An NHS corporate services partnership for north central London committed to excellent patient care through an outstanding employee experience.
Detailed job description and main responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person specification
Royal Free World Class Values
- Demonstrable ability to meet the Trust Values
Education & Professional Qualifications
- Educated to Higher National Diploma level in a relevant subject or equivalent experience
- Knowledge of a range of customer service/ administrative procedures
Experience
- Demonstrate experience of working in an administrative environment and working with computerized systems
- Relevant and significant clerical/ administrative experience in a busy environment
- Experience of working in a customer focused environment
- Experience of working within in a teamExperience of managing a varied workload, often under pressure
- Experience of maintaining computer and manual records accurately
- Understanding of Data Protection regulations Knowledge of NHS Policies/Processes
- Experience of Excellent attention to detail
- Experience of working within the public sector or NHS.
- Experience of using ESR systems
Skills and aptitudes
- Demonstrable excellent written and oral communication skills
- Confident working with people at all levels, internal or external to the organisation.
- Able to analyse information and produce written documentation to a high standard.
- Ability to analyse complex information and identify appropriate recommendations.
- Knowledge of Microsoft office software including Excel and Word
Personal Qualities & attributes
- Ability to use own initiative, organizing and prioritizing own workload
- Clear communicator with written, oral and telephone skills
- Ability to work effectively in a team
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. Before submitting your application and to avoid disappointment please check that you areeligible under the UKVI points based system .
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