IT Service Desk Analyst (1st Line Support)

Elysium Healthcare Limited is hiring a 1st Line Service Desk Analyst to provide professional 1st line support to over 8,000 colleagues across more than 90 hospitals and care homes in England and Wales.

You will work in an expanding team of engineers, ensuring SLAs are met and ITIL v4 processes are followed, while maintaining high customer service standards and contributing to knowledge base documentation.

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