Company: Resonate Tech
Location: East Midlands
Job Description:
Resonate is seeking a Support Analyst to join our remote, 24/7 nights support team. You’ll troubleshoot Linux, AWS, SQL and web applications, configure monitoring, and collaborate with IT teams to resolve incidents.
You’ll communicate clearly with customers, document resolutions, and contribute to the knowledge base while maintaining strong SLAs and service quality. This role is remote with some office attendance for training or audits.
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Posted: October 18th, 2026