Hybrid IT Support Technician | 1st–3rd Line, Great Pension

Which? Group in Cardiff seeks an IT Support Technician to provide 1st, 2nd and 3rd line support, resolving incidents and queries within SLAs. You will manage tickets, monitor systems and perform administrative tasks while delivering high-quality user support in a hybrid work setting.

The role requires experience with Windows, macOS, and mobile devices, plus familiarity with Jira. A friendly team and a comprehensive benefits package accompany a competitive salary.

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