IT Service Desk Specialist – Remote Support (L1-L2)

City St George’s, University of London is seeking an IT Support assistant to handle level 1 and 2 software/hardware issues, primarily remotely. You will provide technical advice, diagnose faults, and guide users on using desktop systems and services.

The role emphasises phone and face-to-face support, incident resolution tracking, and collaboration within a team to deliver timely fixes and knowledge sharing. Internal applicants only. Closing date 25 October 2026.

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