Service Desk Lead – 4 on/4 off, Hybrid, Growth Path

JIYU People Ltd in Swindon is seeking an IT Service Desk Engineer Lead to join a fast‑moving, 24/7/365 operation. You will take ownership of escalations, mentor peers, and help the team deliver reliable service in a busy enterprise environment.

The role offers a clear path into leadership, a 4 on 4 off shift pattern, and hybrid working with three days in the office. If you thrive on responsibility and process improvements, this could be your next step.

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