1st Line IT Support Technician – Grow Your Skills

The HBP Group is seeking a motivated 1st Line IT Support Technician to join our growing support team. You will be the first point of contact for customers across the UK, resolving issues, logging tickets, and troubleshooting across Microsoft environments, desktops, networking, and business applications.

You’ll work with 2nd Line engineers for deeper investigations and aim to deliver a friendly, professional support experience while meeting SLAs and KPIs.

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