Service Desk Analyst: Craft Stellar IT Support

Company: wavenet
Apply for the Service Desk Analyst: Craft Stellar IT Support
Location: Newton Hill
Job Description:

Wavenet, the UK’s leading managed service provider, seeks a Service Desk Analyst to be the frontline of our IT service. You will deliver high-quality support to customers, partners and suppliers from our Wakefield office, handling incidents, requests and ensuring swift resolutions.

Working 8.5-hour shifts between 7am and 7pm, Monday to Friday, you will focus on SLAs, ITIL processes and continuous improvement while collaborating with a close-knit team.

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Posted: October 18th, 2026