Service Desk Analyst — Grow Your Microsoft 365 & Azure

Giacom in Hessle is looking for a Service Desk Analyst to join our Tech Support team. You’ll investigate and resolve issues across Microsoft Modern Workplace technologies, including Microsoft 365, Azure, Exchange Online, Teams and SharePoint.

In this role you’ll provide professional support across channels, own incidents from triage to resolution, document findings, and collaborate with internal teams and partners to ensure a smooth partner experience.

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