Hybrid Tier 2 IT Service Desk Engineer – Microsoft 365 Expert

Infinity Group is seeking a Tier 2 IT Service Desk Engineer to own complex technical issues affecting customers’ productivity. You will work across Microsoft 365, identity and endpoint technologies, escalating and resolving incidents while coaching Tier 1 engineers.

The role is hybrid, based in Tunbridge Wells with fully funded training and development, and unlimited annual leave. You’ll help ensure a secure, high-quality service and customer experience.

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