Empathetic Inbound Customer Care Advisor

Serco Group Plc is seeking an Inbound Contact Centre Advisor at a brand-new Bristol office. You will deliver a warm, professional customer experience, gather information, advise on next steps, and resolve issues with care and accuracy.

The role emphasizes empathy, data handling, and compliance with security standards. You’ll be part of a supportive team with hybrid working options, benefitting from pension, parking, discounts, and development opportunities.

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