Job Description Location – Witney n About the Role n My client are looking for a highly organised and customer-focused Internal Account Manager to join their Procurement team. This is a varied role responsible for managing the full lifecycle of internal sales and procurement activities, from initial quotation requests through to ordering, renewals and after-sales support. n Working closely with customers, consultants, suppliers and internal teams, you’ll ensure customers receive accurate quotations, timely updates and an excellent service throughout their purchasing journey. n Key Responsibilities n n Manage the end-to-end sales process for designated regions, from quotation through to order fulfilment. n Produce accurate and competitive quotations within agreed service levels. n Build strong relationships with schools, consultants, suppliers and internal stakeholders. n Convert approved quotations into sales orders and issue contractual documentation. n Place and manage orders for hardware, software, licensing and project-related equipment. n Coordinate with project teams to ensure products are delivered in line with installation schedules. n Manage software, licensing, broadband and hardware warranty renewals. n Act as a first point of contact for customer and consultant enquiries. n Work with suppliers to obtain pricing, product information and lead times. n Support warranty claims, invoice queries and supplier certification requirements. n Maintain accurate records within CRM and finance systems. n n About You n You’ll be someone who enjoys building relationships, thrives in a fast-paced environment and takes pride in delivering excellent customer service. n You will have: n n Previous experience in an internal sales, account management, purchasing or customer service role. n Strong administration and organisational skills. n Excellent written and verbal communication skills. n Experience managing multiple priorities and working to deadlines. n A high level of accuracy and attention to detail. n Confidence communicating with customers, suppliers and colleagues at all levels. n Good IT skills, including experience using CRM and business systems. n A proactive and collaborative approach to work. n n Desirable Experience n n Experience working within the IT channel or technology sector. n Understanding of ICT products, services and licensing. n Experience of procurement processes. n Knowledge of the education sector and schools market. n n If you’re looking for a role where you can make a real difference, while developing your commercial and customer relationship skills within a growing organisation, we’d love to hear from you. n n JBRP1_UKTJ
…