Information Systems Specialist UX/UI Designer

Overview

In this role you will design user-centred digital experiences for council services, collaborating with researchers, designers and developers to turn insights into polished interfaces. You will shape journeys across websites, intranet and online systems, prioritising accessibility and consistent design. You’ll lead UX/UI improvement efforts and contribute to reusable design patterns that scale across digital services. This is a chance to impact how residents, businesses and staff access information and complete transactions online.

Pay / Benefits

• flexible working opportunities
• generous holiday entitlement
• guaranteed interview scheme for eligible applicants
• part-time or job-share options
• supporting staff with caring responsibilities
• salary framework alignment with grades

Responsibilities

• Design user-centred digital experiences that simplify complex processes and ensure accessibility
• Use user research, analytics and stakeholder feedback to iteratively improve journeys and interfaces
• Develop concepts, flows, wireframes and prototypes into implementation-ready designs
• Design responsive, mobile-first interfaces compatible with desktop and other devices
• Ensure accessibility guided by WCAG and inclusive design principles
• Apply and extend design systems, components and style guidelines consistently
• Collaborate with developers to ensure design intent is delivered during delivery
• Lead UX/UI improvement projects across websites, intranets, internal systems and digital services
• Contribute to ongoing development of design systems, libraries and reusable patterns

Key requirements

• UX/UI design experience across end-to-end user journeys
• Experience planning and delivering user-centred design activities based on evidence
• Ability to create concepts, flows, wireframes, prototypes and high-fidelity designs
• Ability to analyze user research and analytics to generate insights and design recommendations
• Strong presentation skills for diverse stakeholders
• Proficiency with Figma for design creation and communication
• Experience with design systems and applying patterns to ensure consistency
• Experience partnering with developers to support delivery and resolve design challenges
• Experience designing for both public-facing and internal systems
• Knowledge of WCAG and accessible design principles

• Strong communication and stakeholder management
• Collaborative team player with cross-functional experience
• Analytical mindset with ability to translate research into design decisions
• Figma
• Design systems
• Responsive/mobile-first design

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