Sales Operations, Go to Market (GTM)

Overview

In this role, you will drive data-driven decision-making and operational excellence for the WWSO organization with a focus on GenAIML pillars. You will partner with EMEA leadership to optimize sales processes, metrics, and forecasting in a fast-growing, complex environment. You will implement AI-enhanced workflows and tools to boost seller productivity and provide actionable insights through performance analysis. This position blends cross-functional collaboration with initiatives that scale territories, quotas, and goal cascades to support revenue growth and customer acquisition.

Responsibilities

• Implement and maintain standardized sales processes, metrics, and KPI definitions including territories, quotas, and goal cascades
• Manage pipeline qualification, attribution, and data quality to ensure accurate financial reporting, forecasting, and timely escalation resolution
• Support AI-human collaboration in the sales process by optimizing AI sales intelligence tools, automated workflows, and interaction systems
• Conduct sales performance analysis on win/loss data, conversion rates, goal attainment, and forecast accuracy
• Prepare and drive regular business reviews with insights on pipeline health and operational efficiency
• Drive cross-functional projects, escalations, and gap-to-green initiatives and support sales tools training and adoption

Key requirements

• Leadership experience in sales operations, sales strategy, finance, or related fields
• Experience in a sales organization with data, processes, policies
• Experience with CRM tools such as Salesforce or similar software
• Experience developing and implementing CRM, variable compensation, revenue reporting, forecasting, Salesforce automation tools
• Experience conducting sophisticated analysis of complex data and translating results into actionable deliverables and presentations
• 5+ years in sales operations or equivalent

• cross-functional collaboration
• communication of insights
• problem solving
• Salesforce or similar CRM
• data analysis and forecasting
• Sales process automation

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