Business Manager – Rabanne Selfridges

Overview

As Business Manager for Rabanne at Selfridges London, you lead the counter launch and drive exceptional customer experiences. You champion the Rabanne brand, deliver strong commercial results, and build a loyal client base through story-led fragrance journeys. You collaborate with store teams to uphold Puig standards and maximize opportunities, shaping memorable luxury retail experiences at scale. This role offers growth across an iconic luxury portfolio and cross-functional collaboration.

Pay / Benefits

• entrepreneurial, creative and welcoming work culture
• learning and development opportunities
• international company with growth opportunities
• competitive compensation & benefits package

Responsibilities

• Deliver and exceed retail sales and performance targets
• Create memorable fragrance consultations with personal storytelling
• Build meaningful customer relationships to drive loyalty
• Bring the Rabanne brand to life through retail theatre and engagement
• Drive brand awareness while upholding Puig standards and Selfridges expectations
• Analyze performance and implement actions to maximize commercial opportunities
• Support product launches, events, and promotional activity with enthusiasm
• Foster strong partnerships with store teams and stakeholders

Key requirements

• Experience in roles such as Business Manager, Account Manager, Assistant Store Manager, or similar leadership role
• Experience in beauty, fragrance, skincare, or luxury retail
• Commercial mindset with proven ability to meet/exceed sales targets
• Passion for luxury retail and delivering exceptional customer experiences
• Natural storytelling ability and confidence in creating fragrance journeys
• Adaptable, resilient, and able to manage changing priorities
• Self-motivated, able to work independently while building relationships across store teams
• Professional, polished, and authentic, with energy in customer interactions
• Interest in turning brand heritage and product knowledge into customer experiences

• strong communication
• customer-focused mindset
• storytelling ability
• adaptability
• relationship-building
• enthusiasm

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