CQC Dual Registered Manager – Birmingham

Job Types: Full time, Permanent

Hours: 40 hours per week

Salary: £55,000 annual

Location: Birmingham

About the role

We are also seeking an experienced CQC Dual Registered Manager for services in Birmingham. We require a manager who can translate this knowledge into consistent daily practice, support staff to record care accurately and maintain effective oversight of both services.

Key Responsibilities

• The definition of personal care and how it applies to everyone’s assessed needs.
• The distinction between prompting with supervision and physical assistance, including when each is required.
• How the personal care delivered is clearly evidenced in daily care notes and linked to assessments and care plans.
• How the Mental Capacity Act (MCA) is incorporated into assessments, care delivery, decision-making and records.

About You

• Proven experience as a CQC Registered Manager, with experience overseeing two registered services or managing dual registrations.
• A strong track record of achieving and maintaining Good or Outstanding CQC ratings.
• Excellent knowledge of CQC regulations, compliance, quality assurance, and service improvement.
• Practical understanding of personal care and how it relates to individuals’ assessed needs and care plans.
• Clear understanding of the distinction between prompting and supervision versus physical assistance, and when each is required.
• Experience ensuring daily care notes accurately document the personal care delivered and reflect individuals’ assessments and care plans.
• Strong understanding of the Mental Capacity Act (MCA), including its application to assessments, care delivery, decision-making, and record keeping.
• Experience supporting and guiding staff to deliver person-centered care and maintain accurate, high-quality documentation.
• Ability to monitor care standards, identify areas for improvement, and implement effective actions to improve service quality.
• Strong leadership and organizational skills, with the ability to maintain effective oversight of both services and ensure consistent standards of care.
• Ability to provide practical examples of management experience, inspection outcomes, and personal contributions to service improvements.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required

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