Quality & Training Manager — Service Excellence Leader

Company: Scottish Government OGD Recruitment
Apply for the Quality & Training Manager — Service Excellence Leader
Location: City of Edinburgh
Job Description:

SAAS Operations Directorate is seeking a Team Manager to lead a small team within the Quality and Performance Team, ensuring quality standards across operations and maintaining effective guidance and learning resources.

You will oversee quality, assurance and improvement activities, using data and collaboration to support service excellence for students and stakeholders across multiple channels.

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Posted: October 21st, 2026