Company: Places for People
Location: Preston
Job Description:
Places for People is seeking a Service Desk Lead to manage the day-to-day operation of the IT Service Desk in Preston. You will guide a team of engineers, ensure priority handling, SLA compliance and ongoing improvements to service delivery.
You will lead by example, coach staff, manage workloads and contribute to knowledge management while collaborating with Incident, Problem and second-/third-line teams to resolve complex issues.
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Posted: October 21st, 2026